http://blog.anta.net/2007/07/14/jajah-%e2%80%93-excellent-voip-usability-but-your-conversations-%e2%80%9cshall-not-be-deemed-private%e2%80%9d/ Internetworking, security, safety. Wed, 08 Oct 2008 04:17:15 +0000 http://wordpress.org/?v=2.6.2 http://blog.anta.net/2007/07/14/jajah-%e2%80%93-excellent-voip-usability-but-your-conversations-%e2%80%9cshall-not-be-deemed-private%e2%80%9d/#comment-16 Anonymous Mon, 16 Jul 2007 21:01:56 +0000 http://blog.anta.net/2007/07/14/jajah-%e2%80%93-excellent-voip-usability-but-your-conversations-%e2%80%9cshall-not-be-deemed-private%e2%80%9d/#comment-16 Dear Thor, thank you very much for your post. I read your article carefully yesterday and I hear you. Nevertheless I would like to clarify a couple of things. First of all I can restate that we have absolutely no interest nor the technology in spying on our users conversations whatsoever. We are an Austrian founded company and the privacy policy was written by European lawyers, policies like this are written in the best interest of our users but also to protect the company from getting sued. Our policy says "Among the services JAJAH offers, users may initiate phone calls between them which are partly or fully handled via JAJAH telecom partners [...] JAJAH cannot guarantee the security of such information, that you disclose or communicate in such phone call and you do so at your own risk." which simply says that we - nor any other company - could GUARANTEE the security of phone calls made through a worldwide network of operators, it is simply impossible and we have to protect ourselves against the fact that somebody is gonna come up and says "but you guaranteed that ..." This is not bad will nor expressing any intention in doing so, but we just can not issue a "guarantee" from our hand side. Regarding the mobile call using Elisa: Jajah provides the biggest savings on international phone calls, we show the rate before establishing any call and there will be a solution or plan for national calls which might be cheaper in a number of countries. None the less you save a lot of money while using Jajah even when calling from mobile to mobile nationwide in most European countries, especially when made between different cell phone network providers. I couldn't find a "Rates" page on the english version of the Elisa homepage nor is my suomi very good, but I'm sure you will find some big savings when using your cell phone calling India, Spain or Japan compared to the rates when using Jajah. I highly appreciate your support in writing about us and describing our service but I wanted to make clear that there is absolutely no bad intention nor would anybody spy on any phone call, despite the effort technologywise would be outrageous and speech-recognition is still in such an early stage that the only fear that I have regarding this issue would be our own governments. Thank you and get back to me anytime (-9h GMT) when you have any further questions or feedback. Best regards, Frederik Dear Thor,
thank you very much for your post. I read your article carefully yesterday and I hear you. Nevertheless I would like to clarify a couple of things.
First of all I can restate that we have absolutely no interest nor the technology in spying on our users conversations whatsoever. We are an Austrian founded company and the privacy policy was written by European lawyers, policies like this are written in the best interest of our users but also to protect the company from getting sued. Our policy says “Among the services JAJAH offers, users may initiate phone calls between them which are partly or fully handled via JAJAH telecom partners [...] JAJAH cannot guarantee the security of such information, that you disclose or communicate in such phone call and you do so at your own risk.” which simply says that we - nor any other company - could GUARANTEE the security of phone calls made through a worldwide network of operators, it is simply impossible and we have to protect ourselves against the fact that somebody is gonna come up and says “but you guaranteed that …” This is not bad will nor expressing any intention in doing so, but we just can not issue a “guarantee” from our hand side.
Regarding the mobile call using Elisa: Jajah provides the biggest savings on international phone calls, we show the rate before establishing any call and there will be a solution or plan for national calls which might be cheaper in a number of countries. None the less you save a lot of money while using Jajah even when calling from mobile to mobile nationwide in most European countries, especially when made between different cell phone network providers. I couldn’t find a “Rates” page on the english version of the Elisa homepage nor is my suomi very good, but I’m sure you will find some big savings when using your cell phone calling India, Spain or Japan compared to the rates when using Jajah.
I highly appreciate your support in writing about us and describing our service but I wanted to make clear that there is absolutely no bad intention nor would anybody spy on any phone call, despite the effort technologywise would be outrageous and speech-recognition is still in such an early stage that the only fear that I have regarding this issue would be our own governments.
Thank you and get back to me anytime (-9h GMT) when you have any further questions or feedback.
Best regards,
Frederik

]]>