The Sampo Bank web site has been unavailable at least since this morning. The e-bank services were brought online this a.m., but the remainder of the site still shows an error message:
Sampo Pankin kotisivuilla on tällä hetkellä toimintahäiriö. Voit kirjautua verkkopankkiin oheisista linkeistä:
Kirjaudu verkkopankkiin
Logga in
Log on
The site of the parent company, Danske Bank Group, comments as follows:
During Easter, Danske Bank Group successfully completed the planned migration of Sampo Bank, Finland, onto the Group’s IT platform. Despite minor problems, Sampo Bank and its 121 branches were ready to service the bank’s 1.2 million customers using Danske Bank’s processes and systems early this morning.
Danske Bank has truly set new standards for ”success” and ”service”, not to mention corporate communications.
Are you, or were you, affected by the service breakdown? Please post your comments!
External links:
Status update, the morning after: Sampo Bank’s web site still shows basically the same error message, although the bank’s logotypes, as well as a Bookmark (IE only) link (!), have been added. Similarly, the Danske Bank Group site still carries yesterday’s praise, with no update.
A second update: after an outage of more than 36 hours, the web site is finally up, albeit apparently only in Finnish: http://www.sampopankki.fi/
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